Technician To-Do (sidebar link with a count, and a banner on every page
while anything is open) lists the playbook steps the server cannot do:
1. wipes still to tick on the Onsite Bin RITM (ENT-045/159)
2. monthly evidence packs to upload to Box (ENT-056/158), Mark uploaded
3. drives that failed to wipe, to destroy (COD recorded)
4. reports Blancco could not upload to the cloud (Resolved)
Marks are stored in the Blancco state file; the counts are cached for 60s
and refreshed on every mark, ServiceNow tick and cloud-status post.
Results are now judged per drive. Blancco keeps every attempt in the
report, so a NIST Purge that failed followed by a successful Clear
fallback on the same drive appeared as two entries, and the Reports page
rolled the whole report up to Failed. 20 such wipes since May showed as
Failed; they were wiped (the work instruction counts the fallback as a
success). The CSV marks those rows "Fallback: ... then erased with ...".
One genuine failure remains: HNMD1V3, Seagate Z500R4KG, 2026-08-11.
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