Fix endpoint user-context collection running in the wrong session

Mapped drives reported Unavailable on endpoints where the operator could
see them fine. The data path was intact; the collection was running under
the wrong token. Mapped drives are per logon token, so an elevated probe
enumerates a different drive table than the interactive user.

Collection:
- Pin the user-context spool path so the probe and service agree on one
  location, and persist/overwrite it instead of deleting on read.
- Refuse to collect while elevated (exit code 2) rather than emitting a
  confident wrong answer, and stamp elevated/username on the spool.
- Reject spools stamped elevated or from an unexpected account on read,
  so an admin run cannot masquerade as valid.
- Log netuse/smbmapping/userlistener counts so each run leaves evidence
  of what it actually saw.

Install and launch context:
- Move collection to a 'ShopDB user-context probe' scheduled task under
  S-1-5-32-545 at RunLevel Limited, the only mechanism that reliably runs
  in the operator's own session. Verify registration and record it in the
  install ledger.
- Stop starting the tray as a child of the elevated installer; explorer.exe
  de-elevates without changing ACCOUNT, so an admin install produced an
  admin tray. The Run key only fires at logon, which left the tray dead on
  a machine already signed in, so add a transient 'ShopDB tray first launch'
  task that starts it once in the existing session and unregisters itself.
- Hide the console window during --collect-usercontext. The agent is a
  console exe; the tray used to mask this with CreateNoWindow, but the
  scheduled task invokes it directly and flashed a window every cycle.

Installer edits are in _install_script() in plugins/endpoints/api/siteagent.py,
which generates the install.ps1 that actually ships. The standalone
agent/installer/install-shopdbagent.ps1 was never shipped once the package
moved to the UI builder and is deleted here to stop the divergence that
caused an earlier fix to land in a file no endpoint ever ran.

Versions: agent 1.10.1, tray 1.3.0. These share the pinned spool path and
must be deployed together.

Pre-existing test failures unrelated to this work (8, identical on a clean
tree): docs publishable/versions, plugin contract symlink scan, import
guard tamper check, security headers upload sandbox, and three endpoint
timestamp tests.
This commit is contained in:
benjamin.baker
2026-09-05 17:32:03 -04:00
parent ba38e4d39d
commit d6bd7b5f54
15 changed files with 904 additions and 569 deletions

View File

@@ -217,7 +217,14 @@ param(
[string] $ServiceName = "ShopDbEndpointAgent",
[string] $TrayExeName = "shopdb-endpoint-tray.exe",
[string] $CertFileName = {certfile},
[switch] $NoTray
[switch] $NoTray,
# Scheduled task that runs the user-context probe INSIDE the operator's own
# logon session. Mapped drives are per logon token, so this is the only
# reliable way to collect them; see the registration block below.
[string] $UserContextTaskName = "ShopDB user-context probe",
[int] $UserContextTaskMinutes = 30,
[switch] $NoUserContextTask
)
$ErrorActionPreference = "Stop"
@@ -362,10 +369,150 @@ if (-not $NoTray) {{
}}
catch {{ Write-Warning "could not create Start Menu shortcut: $($_.Exception.Message)" }}
# Launch the tray once now so it appears without waiting for the next
# logon. Single-instance guard makes a duplicate launch a no-op.
try {{ Start-Process -FilePath $installedTray -WorkingDirectory $InstallDir }}
catch {{ Write-Warning "could not start tray: $($_.Exception.Message)" }}
# Deliberately NOT launched here. This installer runs elevated, so
# Start-Process would hand the tray an ADMIN token, and drive letters
# are per logon token: the probe would then enumerate the installing
# admin's drive table, not the operator's. Measured on a live endpoint,
# the same two shares reported Unavailable from the elevated shell and
# OK from the operator's own session, in both Win32_NetworkConnection
# and Get-SmbMapping. Launching via explorer.exe does not fix this
# either - it de-elevates but does NOT change account.
#
# The Run key above is the correct autostart: it fires at a genuine
# logon, in the operator's own session. Collection no longer depends on
# the tray at all - the scheduled task below owns it.
Write-Host " tray will start at next logon (not launched from this elevated install)."
}}
}}
# 2b. Register the user-context probe as a scheduled task owned by the Users
# GROUP. This is what makes mapped drives, user listeners and idle time
# collectable: it is the only mechanism that starts a process in the operator's
# own session with the operator's own token.
#
# RunLevel Limited is load-bearing, not a hardening nicety - the unelevated
# token is precisely what sees the operator's mapped drives. GroupId rather
# than UserId so the task runs as WHOEVER signs in, each in their own session.
$taskState = "skipped"
if (-not $NoUserContextTask) {{
Write-Host " registering user-context probe task ..."
$taskAgentExe = Join-Path $InstallDir "shopdbagent.exe"
$taskRegistered = $false
$taskDetail = "no principal accepted"
try {{
$taskAction = New-ScheduledTaskAction -Execute $taskAgentExe -Argument "--collect-usercontext"
# AtLogOn covers the normal case. The repeating trigger matters just as
# much: AtLogOn does NOT fire for a session that is already signed in,
# which is every install onto a machine someone is currently using.
$taskTriggers = @(New-ScheduledTaskTrigger -AtLogOn)
if ($UserContextTaskMinutes -gt 0) {{
$taskTriggers += New-ScheduledTaskTrigger -Once -At (Get-Date) -RepetitionInterval (New-TimeSpan -Minutes $UserContextTaskMinutes)
}}
$taskSettings = New-ScheduledTaskSettingsSet -AllowStartIfOnBatteries -DontStopIfGoingOnBatteries -StartWhenAvailable -ExecutionTimeLimit (New-TimeSpan -Minutes 5)
# BUILTIN\\Users by SID first, then by name: the SID is locale
# independent (on non-English Windows the group is not called "Users"),
# but a hardened host can still reject it.
foreach ($groupId in @("S-1-5-32-545", "BUILTIN\\Users")) {{
try {{
$taskPrincipal = New-ScheduledTaskPrincipal -GroupId $groupId -RunLevel Limited -ErrorAction Stop
Register-ScheduledTask -TaskName $UserContextTaskName -Action $taskAction -Trigger $taskTriggers -Principal $taskPrincipal -Settings $taskSettings -Force -ErrorAction Stop | Out-Null
$taskRegistered = $true
$taskDetail = $groupId
break
}}
catch {{ $taskDetail = $_.Exception.Message }}
}}
}}
catch {{ $taskDetail = "could not build the task: $($_.Exception.Message)" }}
if ($taskRegistered) {{
# Read the task back rather than trusting Register-ScheduledTask to have
# returned cleanly: policy or a management agent can rewrite or drop a
# task after registration, and a task that exists but runs elevated
# looks healthy in the scheduler UI while producing wrong data.
$verified = Get-ScheduledTask -TaskName $UserContextTaskName -ErrorAction SilentlyContinue
if (-not $verified) {{
$taskState = "UNVERIFIED:task not found after registration"
Write-Warning " user-context task registered but cannot be read back."
}}
elseif ([string] $verified.Principal.RunLevel -eq "Highest") {{
$taskState = "UNVERIFIED:elevated"
Write-Warning " user-context task runs ELEVATED; mapped drives would be collected from the wrong token."
}}
elseif (-not $verified.Principal.GroupId) {{
$taskState = "UNVERIFIED:no group principal"
Write-Warning " user-context task has no group principal; it would run as one specific account."
}}
else {{
$taskState = "ok:$($verified.Principal.GroupId)/$($verified.Principal.RunLevel)"
Write-Host " user-context task registered and verified: $taskState"
}}
# AtLogOn will not fire for an already-signed-in session, so kick it once
# rather than leaving a fresh install blind until the repeat interval.
try {{
Start-ScheduledTask -TaskName $UserContextTaskName -ErrorAction Stop
Write-Host " user-context task started once for the current session."
}}
catch {{ Write-Warning " could not start the task now: $($_.Exception.Message); it runs at next logon or interval." }}
}}
else {{
# Not fatal: the service still checks in, only the session-scoped fields
# are missing, and the ledger records why.
$taskState = "FAILED:$taskDetail"
Write-Warning " could not register the user-context task: $taskDetail"
Write-Warning " mapped drives and idle time will not be collected."
}}
}}
# 2c. Start the tray in the operator's session.
#
# The Run key registered above only fires at LOGON, so installing onto a machine
# someone is already signed in to leaves no tray until they sign out and back in.
# The installer cannot start it directly - it is elevated, and the tray must run
# unelevated in the user's own session - so we borrow the same mechanism that
# solves this for the probe: a transient scheduled task with a Limited group
# principal, run once and then deleted.
#
# Registered without a trigger; it exists only to be invoked immediately. The
# tray is single-instance, so if one is somehow already running this is a no-op.
if (-not $NoTray -and (Test-Path (Join-Path $InstallDir $TrayExeName))) {{
$launchTaskName = "ShopDB tray first launch"
try {{
$launchExe = Join-Path $InstallDir $TrayExeName
$launchAction = New-ScheduledTaskAction -Execute $launchExe -WorkingDirectory $InstallDir
$launchSettings = New-ScheduledTaskSettingsSet -AllowStartIfOnBatteries -DontStopIfGoingOnBatteries
$launched = $false
foreach ($groupId in @("S-1-5-32-545", "BUILTIN\\Users")) {{
try {{
$launchPrincipal = New-ScheduledTaskPrincipal -GroupId $groupId -RunLevel Limited -ErrorAction Stop
Register-ScheduledTask -TaskName $launchTaskName -Action $launchAction -Principal $launchPrincipal -Settings $launchSettings -Force -ErrorAction Stop | Out-Null
Start-ScheduledTask -TaskName $launchTaskName -ErrorAction Stop
$launched = $true
break
}}
catch {{ }}
}}
# Give the task a moment to spawn the tray before removing it: deleting a
# task that is still starting can kill the process it just launched.
if ($launched) {{
Start-Sleep -Seconds 3
Write-Host " tray started in the operator's session."
}}
else {{
Write-Warning " could not start the tray now; it will start at next logon via the Run key."
}}
# Transient by design: this is a one-shot launcher, not an autostart.
# The Run key owns autostart, and leaving this behind would mean two
# things racing to start the same single-instance tray at every logon.
try {{ Unregister-ScheduledTask -TaskName $launchTaskName -Confirm:$false -ErrorAction Stop }}
catch {{ Write-Warning " could not remove the transient launch task '$launchTaskName'; remove it manually." }}
}}
catch {{
Write-Warning " could not start the tray now: $($_.Exception.Message); it will start at next logon."
}}
}}
@@ -397,15 +544,22 @@ Write-Host " service is running." -ForegroundColor Green
$trayBase2 = [System.IO.Path]::GetFileNameWithoutExtension($TrayExeName)
if (-not $NoTray -and (Test-Path (Join-Path $InstallDir $TrayExeName))) {{
$trayOk = $false
for ($attempt = 1; $attempt -le 5; $attempt++) {{
if (Get-Process -Name $trayBase2 -ErrorAction SilentlyContinue) {{ $trayOk = $true; break }}
Write-Host " tray not running yet (attempt $attempt/5); relaunching ..."
try {{ Start-Process -FilePath (Join-Path $InstallDir $TrayExeName) -WorkingDirectory $InstallDir }} catch {{ }}
# Report only; never relaunch from here. This block used to Start-Process the
# tray when it was not found running, which would hand it this installer's
# ADMIN token and reintroduce the wrong-drive-table bug. The launch task
# above is the only place the tray is started during install, and it starts
# it correctly - unelevated, in the operator's session.
$trayFound = $false
for ($attempt = 1; $attempt -le 3; $attempt++) {{
if (Get-Process -Name $trayBase2 -ErrorAction SilentlyContinue) {{ $trayFound = $true; break }}
Start-Sleep -Seconds 2
}}
if ($trayOk) {{ Write-Host " tray is running." -ForegroundColor Green }}
else {{ Write-Warning "tray did not confirm running; it will retry at next logon via the Run key." }}
if ($trayFound) {{
Write-Host " tray is running." -ForegroundColor Green
}}
else {{
Write-Warning "tray did not confirm running; it will start at next logon via the Run key."
}}
}}
# 5. Preserve the install artifacts (minus the secret-bearing install.ps1) under
@@ -432,6 +586,29 @@ if (Test-Path $installSelf) {{
}}
Write-Host "[6/6] Done." -ForegroundColor Green
# Append one line per install, including reinstalls and repeat installs of the
# same version. The user-context task state is recorded because it is the single
# point of failure for session-scoped collection: if mapped drives go missing
# later, this answers "was the task ever registered on this host, and as what"
# without needing the endpoint back. The ledger is a record, not a gate - a
# failure to append must never fail an otherwise-good install.
try {{
$ledgerDir = Join-Path $env:ProgramData "ShopDB\\Logs"
New-Item -ItemType Directory -Force -Path $ledgerDir | Out-Null
$ledgerPath = Join-Path $ledgerDir "shopdbagent-installs.log"
$ledgerAgentVersion = "unknown"
if (Test-Path $installedAgent) {{ $ledgerAgentVersion = (Get-Item $installedAgent).VersionInfo.FileVersion }}
$ledgerTrayVersion = "not-installed"
$ledgerTrayPath = Join-Path $InstallDir $TrayExeName
if (Test-Path $ledgerTrayPath) {{ $ledgerTrayVersion = (Get-Item $ledgerTrayPath).VersionInfo.FileVersion }}
$ledgerLine = "{{0}} host={{1}} installer={{2}} service={{3}} tray={{4}} dir={{5}} usercontexttask={{6}}" -f (Get-Date -Format "yyyy-MM-dd HH:mm:ss zzz"), $env:COMPUTERNAME, $env:USERNAME, $ledgerAgentVersion, $ledgerTrayVersion, $InstallDir, $taskState
Add-Content -Path $ledgerPath -Value $ledgerLine -Encoding UTF8
Write-Host "Install ledger: $ledgerPath"
Write-Host " $ledgerLine" -ForegroundColor DarkGray
}}
catch {{ Write-Warning "could not append to the install ledger: $($_.Exception.Message)" }}
if (Test-Path $uninstaller) {{
Write-Host "Uninstaller: $uninstaller" -ForegroundColor Cyan
Write-Host " To remove the agent, run that script from an elevated PowerShell."