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shopdb-flask/plugins/knowledgebase/api/routes.py
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Find a knowledge base article by words from different fields
An article's searchable text lives in three places: its title, its keywords,
and the name of its topic. Nobody typing a search knows or cares which word
came from which, so 'CMM Community' means "the article tagged community, under
the CMM topic". Both search paths returned nothing for it.

The plugin's own listing, which is what the KB page calls, built a single
ilike('%CMM Community%'). That needs the whole phrase contiguous in ONE field,
and no article has it: 'CMM' is only in the topic's name, 'Community' only in
the keywords. Global search already split the query into words but only ever
looked at title and keywords, so a word that only the topic could satisfy
failed there too - the same bug wearing a different face.

Every word must now be found somewhere across all three fields, in any order.
_word_match gains an `extra` hook for a word that a RELATED row satisfies
rather than a column of this table, which is how the topic joins in without
colliding with the sort=='topic' join.

The retired-topic rule is unchanged and pinned on both paths: matching more
words is not a way past it.

Verified against the 235-article dev library, where all three of these
returned nothing before: 'Fieldglass Jefferson' (title word plus topic word),
'outage notification' (two keywords, not adjacent), 'compucom Jefferson'.

The same phrase-only pattern is repeated in about ten other list endpoints
(computers, machines, printers, network, printedparts, measuringtools, usb,
notifications). Left alone here - fixing them properly means promoting the
word-match helper onto the shopdb.api contract surface rather than copying it
per plugin, which is a contract bump.
2026-08-21 09:39:46 -04:00

277 lines
9.5 KiB
Python

"""Knowledge Base API endpoints."""
from flask import Blueprint, request
from flask_jwt_extended import jwt_required
from shopdb.api import (
db,
Application,
success_response,
error_response,
paginated_response,
ErrorCodes,
get_pagination_params,
paginate_query,
)
from ..models import KnowledgeBase
from shopdb.api import require_permission, apply_import_timestamps
knowledgebase_bp = Blueprint('knowledgebase', __name__)
def _visible_articles():
"""Active articles whose topic is not a retired application.
An article about a decommissioned application is not something anyone should
find by browsing or searching: it describes a thing that is no longer in
service, and presenting it alongside live documentation reads as though it
were current.
An article with NO topic still shows. Not every article is about an
application, and a null topic is not a retired one.
Expressed as a subquery rather than a join because the topic sort below joins
Application itself, and two joins onto the same table in one query collide.
"""
retired = db.session.query(Application.appid).filter(
Application.isactive.is_(False))
return KnowledgeBase.query.filter(
KnowledgeBase.isactive.is_(True),
db.or_(KnowledgeBase.appid.is_(None),
KnowledgeBase.appid.notin_(retired)))
def _search_clause(search):
"""Articles containing EVERY word of the search, each word in the title, the
keywords, or the topic's name, in any order.
A single `ilike('%CMM Community%')` needs the whole phrase contiguous in ONE
field. An article tagged 'community' under the CMM topic has 'CMM' only in
its topic's name and 'Community' only in its keywords, so it matched nothing
and the search came back empty. Splitting the query and requiring each word
somewhere is what people mean when they type two words.
Kept in step with `_word_match` in shopdb/core/api/search.py, which does the
same job for global search. Two copies because the core helper is internal
and not on the plugin contract surface (ADR-001).
Active applications only for the topic. A retired application is not a topic
anyone should be offered: matching its name surfaced its articles and printed
the retired app as their subject, which reads as though it were still in
service.
"""
words = [w for w in search.split() if w] or ['']
return db.and_(*[
db.or_(
KnowledgeBase.shortdescription.ilike(f'%{w}%'),
KnowledgeBase.keywords.ilike(f'%{w}%'),
KnowledgeBase.appid.in_(
db.session.query(Application.appid).filter(
Application.appname.ilike(f'%{w}%'),
Application.isactive.is_(True))),
)
for w in words
])
@knowledgebase_bp.route('', methods=['GET'])
@jwt_required(optional=True)
def list_articles():
"""List all knowledge base articles."""
page, per_page = get_pagination_params(request)
query = _visible_articles()
# The topic is matched via an appid subquery instead of a join so it does not
# collide with the sort=='topic' join below; articles with no app just miss
# that clause and still match on title/keywords.
if search := request.args.get('search'):
query = query.filter(_search_clause(search))
# Filter by topic/application
if appid := request.args.get('appid'):
query = query.filter(KnowledgeBase.appid == int(appid))
# Exact-match natural-key lookups for idempotent import. linkurl is the
# stable natural key; shortdescription (the title) is offered as a fallback.
if exactlinkurl := request.args.get('linkurl'):
query = query.filter(KnowledgeBase.linkurl == exactlinkurl)
if exacttitle := request.args.get('shortdescription'):
query = query.filter(KnowledgeBase.shortdescription == exacttitle)
# Sort options
sort = request.args.get('sort', 'clicks')
order = request.args.get('order', 'desc')
if sort == 'clicks':
query = query.order_by(
KnowledgeBase.clicks.desc() if order == 'desc' else KnowledgeBase.clicks.asc(),
KnowledgeBase.lastupdated.desc()
)
elif sort == 'topic':
query = query.join(Application).order_by(
Application.appname.desc() if order == 'desc' else Application.appname.asc()
)
elif sort == 'description':
query = query.order_by(
KnowledgeBase.shortdescription.desc() if order == 'desc' else KnowledgeBase.shortdescription.asc()
)
elif sort == 'lastupdated':
query = query.order_by(
KnowledgeBase.lastupdated.desc() if order == 'desc' else KnowledgeBase.lastupdated.asc()
)
else:
query = query.order_by(KnowledgeBase.clicks.desc())
items, total = paginate_query(query, page, per_page)
data = []
for article in items:
article_dict = article.to_dict()
if article.application:
article_dict['application'] = {
'appid': article.application.appid,
'appname': article.application.appname
}
else:
article_dict['application'] = None
data.append(article_dict)
return paginated_response(data, page, per_page, total)
@knowledgebase_bp.route('/stats', methods=['GET'])
@jwt_required(optional=True)
def get_stats():
"""Get knowledge base statistics."""
# Counted over the same set the list shows. A total that includes articles
# nobody can see is a total nobody can reconcile.
visible = _visible_articles()
total_clicks = sum(article.clicks or 0 for article in visible)
total_articles = visible.count()
return success_response({
'totalclicks': int(total_clicks),
'totalarticles': total_articles
})
@knowledgebase_bp.route('/<int:link_id>', methods=['GET'])
@jwt_required(optional=True)
def get_article(link_id: int):
"""Get a single knowledge base article."""
article = db.session.get(KnowledgeBase, link_id)
if not article or not article.isactive:
return error_response(ErrorCodes.NOT_FOUND, 'Article not found', http_code=404)
data = article.to_dict()
if article.application:
data['application'] = {
'appid': article.application.appid,
'appname': article.application.appname
}
else:
data['application'] = None
return success_response(data)
@knowledgebase_bp.route('/<int:link_id>/click', methods=['POST'])
@jwt_required(optional=True)
def track_click(link_id: int):
"""Increment click counter and return the URL to redirect to."""
article = db.session.get(KnowledgeBase, link_id)
if not article or not article.isactive:
return error_response(ErrorCodes.NOT_FOUND, 'Article not found', http_code=404)
article.increment_clicks()
db.session.commit()
return success_response({
'linkurl': article.linkurl,
'clicks': article.clicks
})
@knowledgebase_bp.route('', methods=['POST'])
@jwt_required()
@require_permission('kb.create')
def create_article():
"""Create a new knowledge base article."""
data = request.get_json()
if not data or not data.get('shortdescription'):
return error_response(ErrorCodes.VALIDATION_ERROR, 'shortdescription is required')
if not data.get('linkurl'):
return error_response(ErrorCodes.VALIDATION_ERROR, 'linkurl is required')
# Validate application if provided
if data.get('appid'):
app = db.session.get(Application, data['appid'])
if not app:
return error_response(ErrorCodes.NOT_FOUND, 'Application not found', http_code=404)
article = KnowledgeBase(
shortdescription=data['shortdescription'],
linkurl=data['linkurl'],
appid=data.get('appid'),
keywords=data.get('keywords'),
clicks=0
)
db.session.add(article)
apply_import_timestamps(article, data)
db.session.commit()
return success_response(article.to_dict(), message='Article created', http_code=201)
@knowledgebase_bp.route('/<int:link_id>', methods=['PUT'])
@jwt_required()
@require_permission('kb.edit')
def update_article(link_id: int):
"""Update a knowledge base article."""
article = db.session.get(KnowledgeBase, link_id)
if not article:
return error_response(ErrorCodes.NOT_FOUND, 'Article not found', http_code=404)
data = request.get_json()
if not data:
return error_response(ErrorCodes.VALIDATION_ERROR, 'No data provided')
# Validate application if being changed
if 'appid' in data and data['appid']:
app = db.session.get(Application, data['appid'])
if not app:
return error_response(ErrorCodes.NOT_FOUND, 'Application not found', http_code=404)
fields = ['shortdescription', 'linkurl', 'appid', 'keywords', 'isactive']
for key in fields:
if key in data:
setattr(article, key, data[key])
apply_import_timestamps(article, data)
db.session.commit()
return success_response(article.to_dict(), message='Article updated')
@knowledgebase_bp.route('/<int:link_id>', methods=['DELETE'])
@jwt_required()
@require_permission('kb.delete')
def delete_article(link_id: int):
"""Delete (deactivate) a knowledge base article."""
article = db.session.get(KnowledgeBase, link_id)
if not article:
return error_response(ErrorCodes.NOT_FOUND, 'Article not found', http_code=404)
article.isactive = False
db.session.commit()
return success_response(message='Article deleted')