Files
shopdb-flask/plugins/endpoints/models/operatorreport.py
cproudlock 27b2817fd7 Import the wilm endpoint-monitor and channel-distribution work
Everything on origin/wilm that is not on the published main, applied as one
change because the published history has rewritten hashes: per-commit
cherry-pick conflicts against our main even though the squashed diff applies
clean.

Contents: endpoint monitor catalog + policy attachment + warn-only drift
reconciler, operator issue reports from the tray, agent launch-path allowlist,
and the GHCR channel-image distribution path for dev workstations.

NOT READY FOR main. Open items:
  - 10 new routes are absent from docs/api-inventory.json, so
    test_api_inventory_parity fails. That gate SKIPS on the published mirror
    (the test ships, its data file is scrubbed), which is why wilm never saw it.
  - dev-bootstrap.ps1 and Start-ShopDBDev.ps1 hardcode the ge-aero GitHub org.
  - plugins/endpoints/plugin.py carries a whitespace-only re-indent.

Scope: product
2026-09-02 10:05:44 -04:00

83 lines
3.1 KiB
Python

"""Operator issue reports (screenshot + free-text notes from the tray).
An operator on a shop-floor PC opens the tray "Report an issue" dialog, writes a
free-text description, and optionally attaches a screenshot of their screen. The
agent uploads that to ShopDB, where it becomes one OperatorReport row linked to
the reporting PC's asset. The screenshot bytes live on disk under the instance
uploads dir (like employee photos); this row holds only metadata plus the
relative file path so the image can be served back and purged on retention.
Reports are transient by design: a retention window (default 7 days) purges old
rows and their image files, so this is a rolling operator-signal feed, not a
permanent record.
"""
from datetime import datetime
from shopdb.api import db
def _utciso(value):
"""Naive-UTC datetime -> ISO string marked UTC, or None."""
return value.isoformat() + 'Z' if value else None
class OperatorReport(db.Model):
"""One operator-submitted issue report for a PC asset."""
__tablename__ = 'operatorreports'
operatorreportid = db.Column(db.Integer, primary_key=True)
# The PC this report is about. ON DELETE CASCADE: when the asset goes, its
# operator reports go with it.
assetid = db.Column(
db.Integer,
db.ForeignKey('assets.assetid', ondelete='CASCADE'),
nullable=False,
)
# The dropdown reason. Only 'Other (free text)' is functional today, but the
# column is kept so the richer reason routing can return without a migration.
reason = db.Column(db.String(128), nullable=False, default='Other (free text)')
# The operator's free-text description. Nullable: a screenshot alone is a
# valid report.
details = db.Column(db.Text, nullable=True)
# Screenshot metadata. imagefilename is the stored file name under the
# operator-reports uploads dir; null when the operator declined a screenshot.
imagefilename = db.Column(db.String(255), nullable=True)
imagemimetype = db.Column(db.String(64), nullable=True)
imagebytesize = db.Column(db.Integer, nullable=True)
# The hostname the agent reported at upload time, kept for traceability even
# if the asset link is later re-pointed.
reportedhostname = db.Column(db.String(255), nullable=True)
createdat = db.Column(db.DateTime, nullable=False, default=datetime.utcnow)
__table_args__ = (
db.Index('idx_operatorreports_asset', 'assetid'),
db.Index('idx_operatorreports_createdat', 'createdat'),
)
def __repr__(self):
return f"<OperatorReport {self.operatorreportid} asset={self.assetid}>"
def has_image(self):
return bool(self.imagefilename)
def to_dict(self):
return {
'operatorreportid': self.operatorreportid,
'assetid': self.assetid,
'reason': self.reason,
'details': self.details,
'hasimage': self.has_image(),
'imagemimetype': self.imagemimetype,
'imagebytesize': self.imagebytesize,
'reportedhostname': self.reportedhostname,
'createdat': _utciso(self.createdat),
}