snmp-scanner/HP_DesignJet_T1700_README.md

HP DesignJet T1700dr PostScript - Zabbix Monitoring Setup

Printer Information

• Model: HP DesignJet T1700dr PostScript (44" wide format)
• IP Address: 10.80.92.24
• Hostname: NPIDDF2D7
• Serial Number: CN91P7H00J
• Firmware: JGRw_04_19_18.1
• Location: Blisk Inspection

Ink Cartridge System

This printer uses the HP 730 series ink cartridges (6 colors):

Color	Part Number	Max Capacity	SNMP Index
Matte Black	P2V72A	3000	1
Cyan	P2V73A	3000	2
Magenta	P2V71A	3000	3
Yellow	P2V70A	3000	4
Photo Black	P2V69A	3000	5
Gray	P2V68A	3000	6

Zabbix Template

Template File

• Location: /home/camp/snmp-scanner/zabbix_template_hp_designjet_t1700_v2.yaml (CORRECTED VERSION)
• Old Location: /home/camp/snmp-scanner/zabbix_template_hp_designjet_t1700.yaml (Uses wrong OIDs - do not use)
• Template Name: HP DesignJet T1700
• Template Group: Printers

Key SNMP OIDs

Printer Information

• Model: 1.3.6.1.2.1.25.3.2.1.3.1
• Hostname: 1.3.6.1.2.1.1.5.0
• Serial Number: 1.3.6.1.4.1.11.2.3.9.4.2.1.1.3.3.0 (HP-specific)
• Location: 1.3.6.1.2.1.1.6.0
• Firmware: 1.3.6.1.4.1.11.2.3.9.4.2.1.1.3.6.0

Ink Levels (Per Color)

IMPORTANT: HP DesignJet uses proprietary HP OIDs for ink levels, NOT standard Printer MIB OIDs.

• Part Number: 1.3.6.1.2.1.43.11.1.1.6.1.{index} (Standard - works)
• Max Capacity: 1.3.6.1.2.1.43.11.1.1.8.1.{index} (Standard - works)
• Current Level: 1.3.6.1.4.1.11.2.3.9.4.2.1.4.1.5.4.{index}.1.0 (HP proprietary - direct percentage)

Monitored Items

For each ink cartridge:

1. Part Number (Text) - Identifies the specific HP 730 cartridge from standard OID
2. Ink Level Percentage (Direct from HP OID) - Current ink level as percentage (0-100)

Triggers

Warning Level (20%):

• Trigger when ink level drops below 20%
• Priority: WARNING
• Shows current level and replacement part number

Critical Level (10%):

• Trigger when ink level drops below 10%
• Priority: HIGH
• Shows current level and replacement part number

Import Instructions

1. Import Template to Zabbix

# From Zabbix web interface:
# 1. Navigate to: Configuration → Templates
# 2. Click "Import" button
# 3. Upload: /home/camp/snmp-scanner/zabbix_template_hp_designjet_t1700_v2.yaml
# 4. Click "Import"

# NOTE: Use v2 template - it has the correct HP proprietary OIDs for ink levels

2. Configure SNMP on Host

# In Zabbix:
# 1. Go to: Configuration → Hosts
# 2. Find or create host for: 10.80.92.24
# 3. Set hostname to: NPIDDF2D7 (or descriptive name)
# 4. Add to host group: Printers

3. Link Template to Host

# In host configuration:
# 1. Go to "Templates" tab
# 2. Click "Select" next to "Link new templates"
# 3. Search for: HP DesignJet T1700
# 4. Click "Add"
# 5. Click "Update"

4. Configure SNMP Interface

# In host configuration:
# 1. Go to "Interfaces" tab
# 2. Add SNMP interface:
#    - IP: 10.80.92.24
#    - Port: 161
#    - SNMP version: SNMPv2
#    - SNMP community: public (or your community string)
# 3. Click "Update"

Verification

Test SNMP Connectivity

# From Zabbix server/proxy, test SNMP:
snmpget -v2c -c public 10.80.92.24 1.3.6.1.2.1.1.5.0
# Should return: NPIDDF2D7

snmpget -v2c -c public 10.80.92.24 1.3.6.1.2.1.25.3.2.1.3.1
# Should return: HP DesignJet T1700dr PostScript (44" sized)

Check Data Collection

# In Zabbix:
# 1. Go to: Monitoring → Latest data
# 2. Filter by host: NPIDDF2D7
# 3. Verify items are collecting data:
#    - Printer Model
#    - All 6 ink levels (Matte Black, Cyan, Magenta, Yellow, Photo Black, Gray)
#    - Serial Number
#    - Firmware Version

Maintenance Notes

Ink Replacement Procedure

1. Order Supplies: HP 730 series cartridges

   • Can purchase 130ml or 300ml sizes
   • All colors use same cartridge design

2. Check Current Levels:

   • Monitor Zabbix dashboard
   • Check printer web interface: http://10.80.92.24

3. Replace Cartridge:

   • Power on printer
   • Open ink cartridge access door
   • Remove empty cartridge
   • Install new cartridge
   • Close access door

4. Verify in Zabbix:

   • Levels should update within 1 hour
   • Alert should clear automatically

Compatible Models

This template can also be used for:

• HP DesignJet T1600 (same ink system)
• HP DesignJet T2600 (same ink system)
• Other HP DesignJet models using HP 730 inks

Troubleshooting

No Data Collected

1. Check SNMP connectivity:

   snmpwalk -v2c -c public 10.80.92.24 1.3.6.1.2.1.1
   

2. Verify community string is correct

3. Check firewall allows UDP 161

4. Ensure printer SNMP is enabled

Incorrect Ink Levels

1. Verify you're using the HP proprietary OID (not standard Printer MIB):

   # HP DesignJet proprietary OID (correct for T1700):
   snmpwalk -v2c -c WestJeff2025 10.80.92.24 1.3.6.1.4.1.11.2.3.9.4.2.1.4.1.5.4
   
   # Standard Printer MIB (will NOT work on DesignJet):
   snmpwalk -v2c -c WestJeff2025 10.80.92.24 1.3.6.1.2.1.43.11.1.1.9.1
   

2. Ensure you're using template v2 (not v1) which has correct OIDs

3. Check if printer firmware needs update

Alerts Not Triggering

1. Check trigger expressions in template
2. Verify item data is being collected
3. Check trigger dependencies
4. Review Zabbix logs for errors

Additional Resources

• HP Support: HP DesignJet T1700 Support
• Ink Specifications: HP 730 Cartridge Info
• SNMP MIB: Printer-MIB (RFC 3805)
• HP Enterprise MIB: HP-LASERJET-COMMON-MIB