Technician To-Do (sidebar link with a count, and a banner on every page while anything is open) lists the playbook steps the server cannot do: 1. wipes still to tick on the Onsite Bin RITM (ENT-045/159) 2. monthly evidence packs to upload to Box (ENT-056/158), Mark uploaded 3. drives that failed to wipe, to destroy (COD recorded) 4. reports Blancco could not upload to the cloud (Resolved) Marks are stored in the Blancco state file; the counts are cached for 60s and refreshed on every mark, ServiceNow tick and cloud-status post. Results are now judged per drive. Blancco keeps every attempt in the report, so a NIST Purge that failed followed by a successful Clear fallback on the same drive appeared as two entries, and the Reports page rolled the whole report up to Failed. 20 such wipes since May showed as Failed; they were wiped (the work instruction counts the fallback as a success). The CSV marks those rows "Fallback: ... then erased with ...". One genuine failure remains: HNMD1V3, Seagate Z500R4KG, 2026-08-11.
5.6 KiB
5.6 KiB